Frequently Asked Questions

Background and learning approach
What is Always Icecream?
How is Always Icecream different from other learning sites?
Does Always Icecream offer a full curriculum?
Do all learning challenges come with instructional videos?
Can my child use Always Icecream independently? Should I sit with her?
How does Always Icecream motivate girls to learn?
How do I change the grade level setting for my child?
Do you recommend a particular computer, tablet, or smartphone?
Do you have apps?
Is there a one-tap way to log in on iPad?
Who created Always Icecream?
Where can I learn more about how to use the site?
Accounts
Why do you have separate sites for boys and girls?
What is the parents’ role on Always Icecream?
Can boys join Always Icecream?
I have a daughter on Always Icecream and a son on Clever Dragons. Can I use the same parent account?
Can my child with special needs benefit from Always Icecream?
Site Content
What is the educational philosophy behind Always Icecream?
Is my daughter safe on Always Icecream?
How about topics that are controversial among parents?
What is the Always Icecream Weekly?
My child was friended by a member named “Aki”. Who is this?
Memberships
What is included in an Always Icecream membership?
How much does it cost?
I have two daughters. Do I need two accounts for them?
How can I cancel my subscription?
Can I get my money back if I don't like it?
I would like to purchase a membership for someone else, not my own kids. How can I do this?
I homeschool through a charter. Can you accept my purchase order?
I'm a teacher. Can I use Always Icecream in my classroom?